OPPORTUNITIES

Position: Case Manager Team Supv.

Department: Child Welfare 

Reports To: Dir. of Child Welfare Services   

 FLSA Code: Exempt

Hours: 40 hours per week (specific hours are flexible)

GENERAL ACCOUNTABILITY:

 Provide supervision to case managers to ensure essential job functions are performed

SPECIFIC ACCOUNTABILITIES:

  1. Orient, train and supervise Case Managers assigned to the team and complete performance evaluations at appropriate intervals.

  2 . Ensure that Case Managers assigned to the team are adequately prepared for: ACR’s and Court Hearings.  Attend ACR’s and Courts in the worker’s absence.

  3. Conduct Pre-ACR Staffings at least once a month prior to the scheduled ACR and include: natural parents, age appropriate children, foster parents and other relevant individuals. Ensure that the Service Plans meet DCFS Standards.

  4. Ensure that referrals are made aggressively and redundantly in efforts to engage the natural parents and provide a path for reunification.                         

  5. Review outside referrals and ensure that adequate follow-up takes place.  Submit internal clinical referrals to the Clinical Director.

  6. Coordinate initial placements and follow-up placements with the Supv. of Special Projects and ensure that all services are in place in accordance with agency deadlines.

  7. Document, respond to and resolve disposition and follow-up on unusual incidents in a timely manner (within 48 hours).

  8. Provide supervision for each Case Manager assigned to the team by formally staffing each child on the caseload in one setting, on a monthly basis.

  9. Arrange critical decision staffing with the President/CEO.          

10. Review all case files monthly on SACWIS and ensure that documentation is adequate and current and meets contractual obligations.

 11. Review all case files quarterly and ensure that documentation is adequate, current and maintained in Administrative Procedure #5 format.

12. Ensure that the following goals are met for members assigned to the team in accordance with contract stated goals: satisfactory ACR’s, satisfactory Court Attendance/Court, Permanencies, Eligibility, Health works enrollment, Pre-ACR Invitations,  Placement Stability, and Children, Natural Parents, Foster Parents; satisfactory service rating.

13. Interview prospective employees.

14. Monitor workload (quality, quantity and timeliness)

 15. Ensure that skill proficiency meets contractor, Unity and COA standards through a combination of individual and group training.

 16. Monitor employee behavior to ensure compliance with federal and state labor laws, professional codes of ethics (if applicable) and Unity Code of Ethics.

 17. Maintain a professional relationship with all employees which allows objective supervision and constructive criticism.

 18. Supervise Case Aide schedule and performance as assigned.

 19. Actively participate in the agency’s PQI Plan.  

QUALIFICATIONS

 Education Experience:      

 Master’s degree from an accredited university in a human service field.

  Training and Skills

  Two years of foster care case management preferred

 Worker Traits:

• Ability to help others gain skills and confidence to address the issues and problems they face.
• Ability to work collaboratively with other staff, service providers and professionals.
• Ability to set limits and intervene appropriately to meet the needs of persons served.
• Ability to utilize trauma informed approach with all clients.
• Conviction about the capacity of people to grow and change.
• Ability to value a nurturing family as the ideal environment for a person.
• Sensitivity to the service population’s cultural and socioeconomic characteristics.

  Work Requirements:

• Pass a CANTS (Child Abuse and Neglect Tracking System) check.
• Pass a Criminal Background check.
• Pass 402, CCA and Case Manager Licensing examination with 60 days of hire
• Maintain confidentiality
• Attend regular staff meetings
• Possess and maintain a valid Driver’s License and possess safe and reliable transportation.
• Possess and maintain adequate Liability Insurance for the vehicle.

 Job Skills:

• Excellent supervisory skills
• Ability to provide for the individual needs of children
• Ability to provide help and support for foster parents of children in placement
• Ability to work effectively with parents of children in placement.
• Ability to locate and utilize resources for all individuals in the child welfare system
• General use of telephone, computer, calculator, copier, overhead projector, paper shredder, paper cutter and filing systems.

WORK ENVIRONMENT

 The typical work environment is in an office setting, but may on occasion be outside in a sometimes threatening and hostile environment.  The noise level will vary depending on the location.  External vehicles, office equipment, machinery, telephone and conversations produce level. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essentials of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand, stoop and walk.
• The employee must occasionally lift and move up to 30 pounds.

 General Sign-off: The employee is expected to adhere to all organization policies and regulations specified by the Unity Parenting and Counseling, Inc. and its funders.

I have read and understand this explanation and job description at Unity Parenting & Counseling.

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Signature                                                                                 Date Signed